Missing Content on Staging Site with Oxygen Builder
By Alaa Salama, Technical Support Engineer·Updated
We have some reports from users that cloning a site that has Oxygen Builder plugin installed might result in missing parts on the cloned staging site. (like headers, sliders, etc…).
Deactivating the option below on the live site before the site is cloned should help in resolving this issue and making sure that the shortcodes are displayed correctly:
If after doing that some page content is still missing, then you might need to do “shortcodes resigning” following this guide:
I have spent more than a decade in the support field because I truly enjoy the human side of technology. Whether I’m solving a complex WordPress issue or developing custom plugins and code snippets to streamline workflows, my goal is always to reduce friction and help people work smarter. For me, there is nothing more rewarding than seeing a solution I’ve built make someone else’s day better.
When I’m offline, I’m usually still "under the hood" of something. I’m passionate about server optimization and DIY electronics, often spending my free time on smart home projects and hardware repairs. I especially value the time spent in my home workshop with my children; together, we tackle everything from household fixes to creative projects, fostering a love for building things that last.
