Support

Support & Pre-purchase Questions | Free and Pro Version

If you have a question, please submit:

  • Your license key or the email address if you bought WP STAGING | PRO
  • Login credentials to your website for our support team to help you faster

Please write to us in English only! (Google Translate is your friend)

If you need help for site migration, priority support and a faster reply,
please purchase a license of  WP STAGING | PRO.

Our headquarters is in Europe.
For general support questions, and it is no emergency,
we are available from 07:00 – 20:00 CET.

If there is a vast time difference, or you are contacting us outside these hours, it can take a few hours until you get a reply from us. Do not worry; usually, we answer much faster.

    Your Name - required

    Your Email - Use the email that was used for purchase - required

    Confirm Email - required

    Reason for Getting in Touch
    PresaleTechnical SupportAccount ProblemsBilling/Purchase IssueRefundEmergency

    Use the "emergency" reason only when your site is down or broken. Do not use it for migration requests or any other questions.

    License key - Required for technical support
    (Leave empty for presale questions or feature requests):

    URL of your site - Required: (Leave empty for presale questions)

    Your Message

    Screenshots or logfiles (png, jpg, txt or log max 1MB).
    If you have technical issues, send us all the error log files from WP STAGING > Tools > System Info






    By submitting this form, I accept the Terms and Privacy Policy and consent that my personal information in this form will be stored and processed for the purposes of providing support.

    Contact form not working?
    Email us to support [at] wp-staging [dot] com