Support

Support Requests & Pre-purchase Questions for Free and Pro Version

If you purchased WP STAGING | PRO and you have an active license key, please submit:

  • Your license key or the email address that you used for the purchase
  • Login credentials to your website for our support team to help you faster
  • Please write to us in English only! (Google Translate is your friend)
If you need faster and more in-depth support
please purchase a license of  WP STAGING | PRO.

Our headquarters is in Europe.
For general support questions, and it is no emergency,
we are available from 07:00 – 20:00 CET.

If there is a vast time difference, or you are contacting us outside these hours, it can take a few hours until you get a reply from us. Do not worry; usually, we answer much faster.

    Your Name - required

    Your Email - Use the email that was used for purchase - required

    Confirm Email - required

    Reason for Getting in Touch
    PresaleTechnical SupportAccount ProblemsBilling/Purchase IssueRefundEmergency

    Use the "emergency" reason only when your site is down or broken. Do not use it for migration requests or any other questions.

    License key - Required for technical support
    (Leave empty for presale questions or feature requests):

    URL of your site - Required: (Leave empty for presale questions)

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    Contact form not working?
    Email us to support [at] wp-staging [dot] com