Free User Support

Use this if you are a user of the FREE WordPress plugin. Benefit from professional and fast support on wp.org.

“Great Plugin and Support”
Wrote triciawright on wordpress.org

Customer Support

For our paying customers who need priority and private email support or have pre-sale questions about WP Staging Pro.

Support for Paying Customers

If you have a WP Staging Pro related question, please submit:

  • Your license key or the email address if you bought WP Staging Pro
  • Optionally: Login credentials to your staging website to help you faster

Please write to us in English only! (Link to Google Translate)

If you need help for site migration, priority support and a faster reply,
please purchase a license of 
 WP Staging Pro.

Our headquarter is in Europe.
For general support questions, and it is no emergency,
we are available from 07:00 – 20:00 CET.

If there is a vast time difference, or you are contacting us outside these hours, it can take a few hours to get a reply. Do not worry; usually, we answer much faster.

    Your Name - required

    Your Email - The email you used for purchase - required

    Confirm Email - required

    Reason for Getting in Touch - required
    PresaleTechnical SupportAccount ProblemsBilling/Purchase IssueRefundEmergency

    Select "emergency" only if your site is down or broken. Do not use it for migration requests or non urgent questions!

    License key - Required for technical support
    (Leave empty for presale questions or feature requests):

    URL of your site - Required: (Leave empty for presale questions)

    Your Message

    Screenshots or logfiles (png, jpg, txt or log max 1MB).
    If you have technical issues, send us all the error log files from
    WP STAGING > Tools > System Info






    By submitting this form, I accept the Terms and Privacy Policy and consent that my personal information in this form will be stored and processed for the purposes of providing support.

    Is the contact form not working?
    Email us: support [at] wp-staging.com