WP Support

Need fast, reliable WP support for staging, backups, and migrations? You are in the right place. The WP Staging team provides expert WordPress help for our free and Pro plugins, so you can test updates safely, move sites without downtime, and recover from issues quickly.

What our WP support covers

• WP Staging and WP Staging Pro setup and configuration
• One-click staging and safe cloning
• Backups, restores, and disaster recovery
• Migrations to a new domain or server
• Troubleshooting failed clones or timeouts
• Compatibility checks with popular themes and plugins
• Best practices for testing updates before going live

The fastest way to get help

1. Open a support ticket using the buttons above.
2. Include a clear description of the problem and steps to reproduce it.
3. Add your WordPress version, PHP version, hosting provider, and WP Staging version.
4. Share relevant error messages or logs if available.

Pro tip: Check our documentation first for instant answers. Many fixes are one or two clicks away in the guides at https://wp-staging.com/docs/documentation/

Priority support for WP Staging Pro

Active WP Staging Pro customers receive priority ticket handling. Have your license key ready when you submit a request so we can verify your plan and help faster.

Self-help resources

• Getting started guides for staging and backup
• Migration tutorials for domains and hosts
• Troubleshooting articles for common errors
• Release notes and feature explanations

Browse the docs any time at https://wp-staging.com/docs/documentation/

Troubleshooting checklist

Before you submit, try these quick wins:

• Update WordPress, WP Staging, and PHP to supported versions
• Clear caches at plugin and server level
• Temporarily disable security or optimization plugins, then test again
• Ensure you have enough disk space and memory limits
• Run the operation on a fresh staging copy to isolate the issue

Why choose WP Staging for WP support

• Built by the team that develops the plugin you use every day
• Practical, step-by-step answers instead of generic replies
• Guidance that follows WordPress best practices for safe testing
• A focus on zero downtime, data safety, and repeatable workflows

WP Support FAQs

Is support free for the free plugin?
Yes. We offer free support for WP Staging Free. Response times may vary based on volume. Please use the public WordPress support forum where we will reply to you.

Do you provide general WordPress support?
We focus on issues related to WP Staging and its features. If an issue is outside our scope, we will point you to the right resource.

Can you log in to my site to help?
When needed, we can review access details you share securely. For security, create a temporary user and remove it after we finish.

How do I speed up resolution?
Share your WordPress and PHP versions, hosting details, steps to reproduce, and any error logs. Screenshots are very helpful.

Does Pro include faster replies?
Yes. Pro plans include priority handling so you get back to work sooner.

---

Ready to get help now?
Use one of the contact us buttons on this page to open a ticket, or visit our documentation at https://wp-staging.com/docs/documentation/ for instant answers.