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Can not Login to Staging Website

If you can not log in to the staging site created by WP Staging check out first if there are security plugin running on your staging website, for example, WordFence, WP Spamshield or anything similar.

To fix the login issues try the following:

  • Disable security or login plugins on the staging site or create a new staging site and exclude these security plugins from the cloning process.
  • Disable WP Staging Custom Login Prompt

Disable Security & Login Plugins

Simply create a new staging site and disable the mentioned plugins on the staging site by excluding them in the WP Staging file selection manager before you start the cloning process:

Disable WP Staging Custom Login Prompt

WP Staging creates an extra authentication form in front of your website to prevent your site from being accessed by other people or by search engines.

It looks like that:

If you can not log in to your staging site by using this login form you can disable that login prompt.

Go to WP-Staging > Settings and to disable the login prompt by allowing all users accessing your staging site:

After that, you need to create a new staging site to make this option available to it.

Alternatively, you can disable WP Staging on the existing staging site by renaming its plugin folder wp-content/plugins/wp-staging to something else.

Now the login prompt is gone and you are able to access your staging site.

If this still does not resolve your issue we can offer you to have a look at your website to find out why you can not log in.

In that case please open a support ticket and send us the system info log from wp staging > tools > system info

Also, let us know if you get any specific error message when you try to log in.