If you create a staging site and images and other media files are not shown on the staging site this likely happens because your WordPress website has a different non-default location for the uploads folder or the uploads folder is outside the production site’s root folder.
The WordPress default location for the media files is
[path-on-server]/[wp-root]/wp-content/uploads
If you changed this to something like [path-on-server]/wp-content/images then WP STAGING is not able to copy the images to the staging site.
You have a few options to make the images appearing on the staging site:
- Change the value of the database option
upload_pathin the tablewp_options. - Change the value of the constant
UPLOADSin the wp-config.php file in the staging site’s directory. - Copy the media files manually via FTP from the production site to the staging site location
wp-content/uploads.
We are already working on an update for WP STAGING to support custom folders like this.
Please get in contact with us if you need assistance with it.